CQ-F medium
Research-grade Basal Medium
CQ-F™ Medium is a research-grade basal medium developed based on fish serum components, providing an optimized environment for the cultivation of various fish cells. This medium is designed considering the physiological characteristics of fish cells and maintains excellent stability even during long-term culture after primary cell isolation and passage. Additionally, it has been tested for cell culture across various fish species and tissues and is designed to support cell culture under different temperature conditions, making it a suitable solution for fish cell research.
Payment Information
For high-value transactions, credit card companies may contact customers for verification. If fraudulent activity such as stolen card usage or unauthorized orders is suspected, the order may be put on hold or canceled at our discretion.
Shipping Information
Shipping and handling for the South Korea
- Shipping Fee: Free
- Delivery Time: 14 days
- Shipping Details:
- Once the order status changes to “Preparing for Shipment” (after the tracking number is issued), cancellation is not possible.
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The estimated delivery time is 1 to 3 days after dispatch, but delays may occur due to courier circumstances.
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Please double-check your shipping address and order details before confirming your order. If the package is returned due to an incorrect address or contact information, the customer will be responsible for the round-trip shipping fee.
Exchange & Return Policy
• Items that have been opened or damaged after delivery cannot be exchanged or returned, even within 7 days of receipt.
• Upon receiving your package, please verify that the product name and quantity match the invoice. If there are any discrepancies, do not open or dispose of the package. Instead, take a photo and contact our support team immediately.
• Even in cases of damage or incorrect delivery, exchanges or returns cannot be processed if the product has been used or tampered with.
• Minor damages such as box dents or surface scratches due to shipping are not considered defects.
• Returns or exchanges due to change of mind, incorrect orders, address errors, or recipient absence will require the customer to cover the shipping costs.
• To initiate a return or exchange, please contact the courier service directly or request a return through My Page for faster processing.
Customer Service Inquiries
For any questions or concerns, please contact our customer support team via email: contact@cellqua.io
Our team is happy to assist you with order inquiries, product information, and after-sales support.